This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Customer Service - Senior Personal Banker in Newport
What you’ll do
As a Senior Personal Banker aligned to one of our branches, you’ll be in the perfect place to build great relationships with our customers, as well as proactively promoting the benefits of our growing range of digital services to simplify and enhance their banking experience.
Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health Check you’ll make sure they're fully informed when it comes to the products and services we offer.
Day to day, you’ll be:
The skills you'll need
We’re looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You’ll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you’ll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.
We’ll also be looking for you to demonstrate:
What else you need to know
We’re here for our customers when it’s most convenient for them so you’ll need to be flexible
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.
How we'll reward you
Salary: £23,334 per year (pro rata for hours worked)
You’ll join on a competitive salary of £23, 334 and in addition you’ll receive a contribution to help you save for retirement.
You can choose from a range of protection, healthcare or lifestyle benefits from RBSelect, our fully flexible reward programme.
You will have a generous holiday entitlement of 36 days. (pro rata for hours worked) – you may be required to work bank holidays.
Location: Newport, United Kingdom
National Westminster Bank, commonly known as NatWest, is a large retail and commercial bank in the United Kingdom. NatWest provides Personal Banking, Private Banking, Business Banking and Commercial Banking.